Customer Reviews 4.7 ☆☆☆☆☆★★★★★ (1195)
R
MyReputation.com So far the whole experience has been good.
J
Google I like the website. SW had the engine I needed. Order is pending. Customer service was helpful. Online confirmation materials good.
J
MyReputation.com The motor was for my son in tx.who is working in ark. I live in md. The help of the associate made the process for a 73 year old very easy.
R
Google Very polite and professional... Motor I ordered turned out to be an awesome engine... Just like they promised it would be....shipping was right on the money... Highly recommend this business...
D
Google Not being very knowledgeable in ordering on line the folks at SW Engines were patient and walked me through the whole process. I had no problems what so ever. Thanks SW Engines.
J
MyReputation.com Overall very good experience. I bought my engine back in March for a 2006 F150 5.4. Listed as 73,000k on it. It came in in about 3 weeks, maybe a little longer. The engine was very clean and had almost all parts included, it wasn't missing anything of extreme importance. They were easy parts to find and cheap too. The oil pan was detached and bolts were in a bag taped to the engine. I didn't like that at first, but it prevented the oil pain from getting dented so it was a good idea. The engine was shipped very securely and had no damage from shipping. Once the engine was in, it ran great. Still does. Very quiet and powerful. Have put 4k on it already and no issues. Just make sure you follow their warranty rules. I had the garage put all new spark plugs, water pump, thermostat, exhaust manifolds, serp. belt, and a few other parts on it before they dropped it in so I won't have to mess with it for a while. Changing the oil after 1k like they require really made the truck run even better. No issues other than a couple weeks later I got a check engine light due to a bad knock sensor. So they had to tear back into it and fix that. Once that was done, I've had absolutely no issues. Great engine and decent shipping overall. Would buy again.
D
MyReputation.com Great company to order an engine from. Ordering process was extremely easy and was completed in a very short period of time. Costumer Service personnel were courteous and very respectful. They had the engine I needed and I certainly enjoyed the purchasing experience.
G
Google have purchased probably at least ten units from them and, knock on wood, all where good. only thing that stops me giving a five star response is the lengthy time it usually takes to arrive, also the tracking # provided is always missing the first letter, you have to figure it out. if that's all I'll live with it. thanks for the service, has worked out well. will continue to purchase.
R
MyReputation.com This review is of the order process. It was amazingly simple and straightforward. I was able to complete the task in minutes and receive confirmation almost immediately.
P
Google Very pleased with SWEngines, everything was refreshing and easy to use. Received a quote within hours (less then 24hrs), and the representative was very helpful. I haven't received the engine yet, so hopefully it arrives within 7 days as expected... and after installed into vehicle that everything operates well. So far very pleased, thanks SWENGINES!
D
MyReputation.com I haven't received my motor yet but the price was reasonable and for what looks to be a great motor. With the 5 year warranty it's a great deal
J
MyReputation.com All of those comments apply to my experience with you all. I'm the finance person in the family so once my husband had found the right engine, the rest was up to me. There was a problem with our bank releasing the money but your rep suggested that I call them and they probably needed my OK due to the amount and yes, indeed that solved the problem. Now we and our mechanic wait for engine to arrive. Thanks again.
T
Google I had a couple of small issues with my new engine when I received it, but the customer service at SWengines was impressive. They were very willing to help me out and resolve all of my concerns. I now how a great running truck with an engine that was very affordable. It took about 10 business days excluding the 4th of July holiday to receive my engine. 19 days total including the holiday. I would buy from them again.
J
MyReputation.com great ordering experience. motor arrived as scheduled and runs great.
R
Google Sounds good, feels good, looks good. If I ever need another engine I'd buy from them again
S
MyReputation.com The guys at SW Engines have made it easy and affordable for me to get my truck up and running again. Easy forms help me get The right engine fast. Thanks for all your help.. I would recommend these guys to anyone. Thanks. S.
R
MyReputation.com Looks good, sounds good, feels good. It's all good!
M
MyReputation.com Delivered a good engine, a little on the dirty side but a good engine. Also took a little longer than I expected. I ordered and paid for it on the 29th of June and it didn't arrive at the shop until July 17th.
J
MyReputation.com Very easy to order online. I have not talked to a person at the business so cannot comment about that end of customer service.
J
MyReputation.com Easy ordering, waiting on shipping and tracking number
K
Google Easy ordering process!
G
MyReputation.com Hello the service and the knowledge was there thank you for your support the is my first ordering a motor. Thank You.
J
Google I haven't received the engine I ordered yet, but I would like to thank Lisa for answering my questions thoroughly; she was very helpful and made me feel at ease at receiving a product that's backed up by a warranty that can't be beat; that, in its self, deserve 5 stars. I can't wait to have the engine installed and have my 4WD running again after sitting idle for 2 years! Thanks again.
A
MyReputation.com Great customer service! Very easy process to complete the online transaction.
R
MyReputation.com Fast. Easy. Friendly. Was provided wrong engine information from mechanic, but after talking to sales department the error was quickly identified and the correct engine ordered. Process was quick and painless. All staff were friendly and helpful. Highly recommend and I will use again if ever necessary.
