Customer Reviews 4.6 ☆☆☆☆☆★★★★★ (1317)

You lost a star because you were inadequate about tracking/status

Initially, the order was placed wrong, but the e-mails allowed us to identify that quickly and got it straightened out with one phone call.

Too early to rate.

Order process went well, quickly/smoothly. Will write again once I receive the engine.

I received the engine in a clean condition and all packaged

The ordering process was easy and fast.

Great customer service, staff was knowledgeable and professional, while processing my order they took the time to verify the engine was the correct one for my vehicle, they also took the time to answer all of my questions, and explain their warranty.

The staff at SW engines has been very friendly and helpful, I will continue to do business with them.

I’ll assume everything will be average until the engine is delivered. Other than that, I did everything on line easily.

Joe at swengines was very helpful to me in getting an engine for my Buick and a transmission for my Ford.

The sales department were very prompt and informative and they had just what I was looking for,,, thank you SWEngines

This is my second engine purchase from SWEngines and the customer service were as helpful and polite as the ever. I appreciate the ability to negotiate on the price. The last time the delivery was timely and I expect the same on this order.

SWEngines made ordering easy and efficient and the representative was kind and knowledgeable. Business done right! I will be ordering engines in the future and cannot wait to recieve my first one so I can get my car up and running! (: Thank you so much!

Very helpful and easy to get my questions taken care of would have no problem referring them to any one needing an engine for their vehicle

all the engines & transmissions we have purchased(over ten) have been good units, no issues. But and there is always a "but" sometimes the shipping takes a little long. Most of our customers understand that up front, still grumbling, but in the end we are very satisfied. thanks

To SWEngines. Your representative was professional and well qualified in handling my order. The whole order was done quickly and with knowledge of the product. Thank you for your help.

So far great! third day and got a notice my engine is being readied to ship!

Have not received item at this point more after I receive item order

Wow, that was some Great Customer Service, Thanks!

Sales person was very nice and answered my questions

I order a 2008 Mitsubishi engine and I also pre-order a water pump, timing belt and timing belt tensioner parts all before I receiving the engine, I get ready to install new parts on engine and realize the parts have been already updated, so I did not replace parts, the new engine started right up and been running good, no problem since then.

A1 Quality part customer service is excellent delivery time was spot on installation was easy I highly recommend southwest engines for all of your engine needs thank you very much

Would appreciate an idea of the delivery date.

SWengines worked with me on finding a 6.2 ls3 for a 5.3 ltr swap . They worked me a great deal and did everything they promised . The engines is in and running fantastic ! I will refer all my friends a connections their way . Best birthday present in years !

My name is Lyle Bakke, and recently, my engine in my 97 Ford Ranger threw a rod on the way to work and then seized up. In a panic, I searched the Internet for another motor. I came across SWEngines with a five year parts and labor warranty! Great action! So, I ordered the motor and before you know it I was on the road again. Or, so I thought. Well, a few months later, this new motor did the same thing only I was able to limp it to the shop before the motor froze up like the last one. The shop sent in the diagnostic report and we did not here from the warranty department for like a week or more, and I started worrying about whether I had done the warranty activation correctly. I am going to tell you that I was not working and no start date in sight. I could not eat, sleep, or do my homework for my master's degree. I was stuck and scared to death. Well, praise be to God, I looked at my email, and low and behold there was an email saying that my new motor has been shipped and should arrive in 3-5 days! These guys, praise be to God, really came through and saved my behind. I would like to introduce you all to my new home for all my automotive needs! I cannot explain with words my gratitude to God for such a wonderful and helpful warranty department supervisor, Scott. Thank you Scott! Sincerely grateful in Portland Oregon, Lyle R. Bakke (503) 960-7815