Customer Reviews 4.6 ☆☆☆☆☆★★★★★ (1317)

SW Engines was the best of many companies I contacted about an engine. Excellent pricing, quick shipping, and robust packaging. Excellent customer service with professional sales staff.

Easy site to navigate but had trouble with contacting a sales rep directly. After holding 5-7 min the call would drop over and over not ever getting to speak with someone. Went through the warranty dept to get to sales rep. Sales rep seemed a bit irritated by my questions as though he was to busy for me and inconvenienced. Overall not bad but some key items to address 1) phone lines and ability to reach sales. 2) professionalism while directly dealing with the customer. Gray prices and love the warranty aspect. ??

Very good customer service

Got a quick quote, was able to decide to complete it quickly, agent was responsive and curteriois.

Making the order was easy and that is as far as I have went, not received email saying anything has been shipped

So far everything is good. I look forward to leaving a great feedback once I receive the engine and transmission. Thanks for the good service so far.

Excelent customer service.

Very friendly customer service and seemed to be very knowledgeable . Took like 10 minutes to get my order going .

All your sales people were very helpfull and good to work with.

I was really surprised to find such professional attitude in this company....I am really glad....so far

I have not revived my engine yet so I can't really give my opinion

Your sales staff was fine my engine has not even shipped giving a review at this point is pointless if you want valid feedback ask me about this purchase after part is received and installed.

They been very helpful and has emailed me when they pulled motor from stock and sent it to Quality control now waiting on them to ship more in a few days Thank y'all

Customer Service person was helpful when ordering the engine and working with numbers due to residential shipping. Ordering process was easy. Still waiting on engine to ship.

Ordering process was very easy. Person on phone was friendly and helpful. Waiting to hear if engine has been shipped.

Lisa was more then helpful and polite I would recommend you're business to other businesses . THANK YOU , William Greene 1-16-2017

Online was easy, the staff was very friendly

The engine I received was exactly as advertised..... clean... complete... and runs very well

My experience with SWengines was great. I liked that they had a warranty on the engine that I was looking for. It took a little time to get the motor but in the long run it was worth it. Lisa was a great help thru the ordering process.

After negotiating and settling on a price I was given a quote. I called and paid for the engine. Next business day I was sent email that stated engine was being pulled from stock and being checked and packaged. I was told the engine would arrive within 10-14 days. It arrived as promised. This was an engine for a Vue hybrid. I had to change thermostat housing as it didn't match my engine. Install completed without incident. Engine developed a small oil pan leak after a couple hundred miles. Pulled oil pan a resealed. Just completed my 1000 mile oil change and so far engine is working great. I was suspect of using SWEngines after reading several negative reviews but decided to try. So far it has been a great experience. I would do business with them again.

Service was excellent.CSR was knowledgeable and helpful.Shipping was asinformedand on time.Engine was installed by local shop and is performing well.All in all a good online shopping experience.

I have not received when when my engine will be shipped yet. Agent was very helpful with order.

Ordering was easy waiting for shipment. So far so good!

Does it always take this long to ship an engine?

I do not work in the Auto Industry and needed an engine for my Jeep Liberty. The website was easy to use and delivery was so quick it was hard to believe it came from the Midwest to CA so quickly. I have referred SW Engines to my mechanic for use with other customers.